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This may be done in person at the Town House by the voter, or by mail. Registered voters (or a member of your immediate family) may complete an absentee ballot application or submit a written request, including the address at which the voter is registered to vote and the address where the ballot should be mailed. The deadline for receipt of applications is Noon on the day before an election. Completed absentee ballots must be received at the Town Clerk’s Office by 8 pm on Election Day. For further information or to download a form, visit the Secretary of the Massachusetts Commonwealth page.
To get started with the fastest Internet in Concord, residents and businesses can check availability and schedule a free, no-obligation consultation by completing this form: Online Broadband Application
The odd/even designation denotes left-side/right-side respectively from start of street. Further information can be obtained by contacting the Building Department at 978-318-3280.
Culinary Incubators are perfect during tougher economic times, as they allow businesses to cut back on hours of kitchen use, but still stay in businesses with reduced costs to meet reduced demand.
First, these facilities are not usually licensed, thereby they do not receive regular health department inspections, and may not meet the department’s specifications for commercial food production. Second, and equally important, is that these are non-profit organizations and therefore cannot legally rent out kitchen space for a for-profit business.
It is the Town's policy to replace mailboxes with standard aluminum boxes with wood posts. Please call the Engineering Division at 978-318-3210 if you have any questions about the type or placement of mailboxes.
Assessor- 24 Court Lane (978)318-3070
Beede Swim & Fitness Center- 498 Walden St. (978) 287-1000
Building & Inspections- 141 Keyes Road (978)318-3280
Council On Aging- 1276 Main Street (978)318-3020
Community Services- 105 Everett Street (978)318-3034
Finance- 22 Monument Sq (978)318-3090
Fire Department- 209 Walden Street (978)318-3488
Health Department- 141 Keyes Road (978)318-3275
Housing Development Corporation- 141 Keyes Road (978)318-3299
Human Resources- 22 Monument Sq (978)318-3025
Information Technology- 1175 Elm Street (978)318-3171
Library 129 Main Street- (978)318-3301
Light Plant 1175 Elm Street- (978)318-3101
Natural Resources- 141 Keyes Road (978)318-3285
Planning- 141 Keyes Road (978)318-3290
Police- 219 Walden Street (978) 318-3400
Public Works- 133 Keyes Road (978)318-3206
Recreation- 90 Stow Street (978)369-6460
Town Clerk- 22 Monument Sq (978)318-3080
Town Manager- 22 Monument Sq (978)318-3000
Treasurer/Collector- 22 Monument Sq (978)318-3050
Veteran Services- 105 Everett Street (978)318-3038
You may also contact the office directly at 978-318-3000.
Each of the Select Board meetings includes an agenda item entitled “Public Comments.” During this time, any resident of Town may come forward to discuss a concern or problem with the Board which they feel is important or may require their assistance.
Using the Helpdesk ticket form: available at http://tt.itguardian.com/machform/view.php?id=6 or by clicking on the green IT shield in the desktop tool bar--usually in the righthand corner of your desktop screen.
By email: email@example.com
By phone: x3333 from a Town of Concord phone, or 603-889-2210
Using the web ticket form is preferred, as it captures more information about you and your system and will get your ticket to the proper technical resource faster. Even if your pc is down, you can still use the ticket form from someone else's pc--there is a field to indicate when it is being entered on someone else's behalf.
When entering a ticket, please be sure to enter specifics about the issue, including items like your full name, the pc's name, the symptoms of the problem, when best to reach you, and what application (is relevant) is experiencing the issue.
Non-emergency response time is up to 8 hours. If you have not received a reply to your helpdesk ticket within 8 hours, please call the Helpdesk directly to inquire about the status of your ticket.
Laptops are stored at the Light Plant and will need to picked up and returned to the Light Plant.
Residents that do not subscribe to the curbside program can attend the event for a fee. 10-gallons or less typically cost about $35, 25-gallons or less will cost about $60. Bring identification and a check, as cash and credit cards are not accepted. If you have any questions please contact Concord Public Works at 978-318-3240. View more details on the Household Hazardous Waste Facility page.
Fluorescent bulbs: All fluorescent bulbs, straight, U, circular, and compact contain mercury may be recycled at Concord Public Works located at 133 Keyes Road, weekdays 8:30 a.m. - 4:30 p.m. In addition items may be recycled at West Concord 5 and 10, during store hours, Vanderhoof Hardware and at the Composting Site.
Button Batteries: Small button batteries used in watches, hearing aids, laser pointers, and more still contain small amounts of mercury and other heavy metals. These batteries may be recycled at the Concord Town House, Concord Free Library, Concord Public Works, Harvey Wheeler Community Center and West Concord 5 and 10.
Intact mercury-containing devices, such as thermostats and fever thermometers, may be recycled at Concord Public Works located at 133 Keyes Road, weekdays 8:30 a.m. - 4:30 p.m.
Mercury that is not contained in a manufactured device, such as mercury from a broken fever thermometer, a jar of elemental mercury, and more should be taken to the Minuteman Regional Household Hazardous Waste Facility. Contact Concord Public Works at 978-318-3240 for more information on hazardous waste disposal.
Styrofoam block that comes with new products, such as computers and small household appliances, can be recycled at the Drop-off Days sponsored by ReUsIt and Concord Public Works each spring and fall if it is clean and dry. For information and Drop-off dates call Concord Public Works at 978-318-3240. Clean Styrofoam cups, trays, and takeout clam shells will also be accepted on DropOff Days.
Materials that go in the mixed paper compartment include any kind of clean paper item: - Newspaper - Magazines - Catalogs - Junk mail - Envelopes - White and colored paper - Fax paper - Phone books - Paperback books - Spiral notebooks - Clasp envelopes - Manila folders - Shoe boxes - Cereal boxes - Poster board - Corrugated cardboard, and more.
Plastic windows, self-stick labels, and staples are accepted. Cardboard must be flattened and smaller than 36 inches by 36 inches in order to fit in the compartment. Household product containers include 4 types of containers: glass, metal, plastic, and aseptic cartons. All these containers may be mixed together in a single bin.
Glass containers include clear and colored bottles and jars with lids removed (you do not need to remove metal collars). Metal containers include deposit and non-deposit beverage cans, metal food cans, and metal jar and can lids. Plastic containers include any plastic bottle or jar except those used for motor oil or other chemicals. It also includes other plastic containers, such as plastic take out food containers (except those made from styrofoam). Aseptic cartons include paper milk and juice cartons as well as empty juice boxes that have had the straws removed. Please remember that all containers must be rinsed clean.
Please do not recycle the following items: - Plastic bags - Styrofoam (cups, trays, block, or packaging peanuts, even if marked #6) - Plastic containers for motor oil or other hazardous chemicals, or soiled paper (such as paper plates, cups, towels, napkins, tissue, or paper with paint or glue).
Pizza boxes can only be recycled when they have absolutely no grease or other food waste and are turned inside out so they look like a regular piece of cardboard.
Better than recycling bags, of course, is reusing bags or using reusable shopping bags. It is notoriously difficult, even for those with the best of intentions, to remember to bring reusable bags on a shopping trip. Here are some tips to help you remember: - Write on your shopping list "remember to bring bags." - Hang cloth bags on your kitchen door. - Hang your purse on the same hook where you hang cloth bags. - Use a cloth bag to hold deposit bottles and cans, that way you will have at least 1 cloth bag with you when you get to the store. - Tape a reminder on your dashboard. - Don’t get discouraged when you keep forgetting your bags. Keep trying.
Cardboard may be recycled at the Composting Site on Walden Street (just across Route 2) on Saturdays between 9 a.m. to 3 p.m., April through November, and in the dumpsters at the public parking area at the Public Works facility, 133 Keyes Road, which is open 24 hours a day. Please flatten boxes and remove all non-cardboard materials, such as styrofoam, wood, plastic, and other packaging. Please do not recycle pizza boxes and other types of paperboard at this location.
Latex paint is not a hazardous product, so the only latex paint the shed will accept is latex paint in good enough condition that you can imagine using it in your own home. If there is very little paint in the can, or the paint is dried out, throw the can away with your regular rubbish. If there is more than ¼ can but it is not in good condition, or if the paint has been frozen, you must dry it out, then dispose of it with your regular trash. To dry it out, add kitty litter or a latex paint hardener typically available at Concord Lumber, Vanderhoof Hardware or other paint suppliers, then dispose of the can with your regular trash.
Oil and alkyd-based paints and stains are hazardous products. If the can is empty you may throw it away with your regular trash. If the can is more than ¼ full, no matter what condition, bring the can to the paint shed for reuse, recycling, or proper disposal. Other paint products, such as primer and sealer, polyurethane, shellac, wood and deck preservatives, paint remover, unused paint thinner, and unused mineral spirits, are also accepted for reuse, recycling, or proper disposal at the paint shed. These items are flammable and should never be disposed of with your regular trash unless the can is empty or the materials are dried out. Paint thinner or mineral spirits that have been used to clean brushes should be taken to the Minuteman Hazardous Waste Facility for proper disposal.
The Paint Shed does not accept any other hazardous material. Other hazardous products, such as epoxy, floor finish, and more must be taken to the Minuteman Regional Household Hazardous Waste Facility in Lexington, which is open to Concord residents 1 Saturday per month April through November. For more information on disposing of hazardous materials call Concord Public Works at 978-318-3240.
Many charitable organizations will pick up furniture, household items, and clothing at your home if you have sufficient quantities. Look in the yellow pages or contact Concord Public Works at 978-318-3240 for a list of charitable organizations that pick up at homes.
Household items and clothing may be dropped off at the Goodwill trailer at Crosby ’s Supermarket daily between 8 a.m. to 4 p.m. Clothing may also be dropped off at the Red Cross drop boxes located at Papa Razzi and the West Concord Train Depot and at the Salvation Army clothing drop box at the West Concord train depot. All items should be clean and in good, usable condition. Household Goods in Acton is the closest organization that accepts furniture. They also accept household goods. Call Household Goods in Action at 978-635-1710 or visit the Household Goods website.
If you cannot wait until 1 of the Drop-off Days, contact the manufacturer or retail outlet. Best Buy and Staples are the retailers that have electronics recycling programs. Many computer companies now have programs in place where computers can be shipped back for proper disposal. There are also electronics recycling companies that will accept electronics for a fee. Call Concord Public Works at 978-318-3240 for more information.
Subscribers to the program pay only for the trash that they discard. Residents save money and protect our environment by recycling and reducing their disposable trash. For further information about subscribing visit the Trash and Recycling page.
You can use your meter to track water usage throughout the day or week to determine when a lot of water is being used. Are evening baths the culprit? Daily loads of laundry? Or morning lawn watering? Still baffled? CPW offers free water use audits to residential customers. Call 1-888-772-4242 to schedule an audit.
Payments can also be made in person at the Town House, located in Monument Square. Any questions regarding your water and sewer bill can be directed to the Utility Billing Clerk at the Town House, who can be reached at 978-318-3062. We cannot accept payment at the Water and Sewer Division office.
Over time a layer of sediment will buildup in the tank and when high demand is placed on your hot water the sediment becomes stirred up. This situation can typically be remedied by turning down your hot water tank temperature if it is high and flushing out your tank twice a year. Manufacturers suggest doing this once year for general maintenance but twice a year (when you switch your clocks) will keep it nice and clean.
The water service line is a small underground pipe that provides water from the water main in the street to the property. Concord Public Works owns the section from the water main to the curb stop at the property line. The privately-owned section is from the curb stop to the water meter.
If you know lead is present in your drinking water (from a water test), if you have pipes or plumbing fixtures that contain lead, or if you don’t know the material type, you can take steps to minimize potential lead exposure until all sources of lead have been removed.
Most faucets purchased prior to 1997 were constructed of brass or chrome-plated brass, which contain up to 8 percent lead (the main metals in brass are copper and zinc). Water sitting for several hours or overnight in a brass faucet can leach lead from the brass faucet interior which may produce high lead levels in the first draw of drinking water. Later regulations mandated that most faucets purchased after 1997 contain less lead than previously used thereby reducing the possible leaching of lead. However, the most recent legislation, called “Get the Lead Out,” mandates that after January 4, 2014, all faucets purchased will contain no more than a weighted average of 0.25 percent lead in relation to wetted surface.
Responding to recent regulations, faucet manufacturers have decreased or eliminated the lead in residential kitchen faucets, bathroom faucets, bar faucets, drinking fountains, and icemakers. Starting January 4, 2014, all faucets will be produced with no more than a weighted average of 0.25 percent lead with respect to the wetted surface. The national standard for certifying plumbing fixtures "lead free" status is determined by the National Sanitary Foundation (NSF) - the standard is International Standard 61-Section 9. New faucets meeting the NSF 61 standard will have NSF 61/9 stamped on the new faucet’s cardboard box. For more information on lead-free fixtures including catalogs and website directories, contact NSF at 1-800-NSF-MARK or www.nsf.org.
Some faucet manufactures produce plastic faucets that have virtually zero lead. Other manufactures are substituting other metals for the lead in the brass, inserting copper tubes inside the brass faucets, or applying special coatings on the inside of the faucets in order to minimize or eliminate lead leaching. With the recent legislation, more and more faucet manufacturers are advertising faucets that adhere to the new “lead-free” definition allowing a maximum of 0.25 percent lead.
In extreme cases, older faucets can contribute up to one-third of the lead in water that has been sitting in the pipes for several hours, with the remainder coming from other plumbing such as pre-1988 lead solder joints in copper pipes or a lead service line. Residents who let the water run at the tap in the morning for one minute and use cold water for cooking should have little concern with respect to lead in the drinking water. If residents are still concerned, they can have their water tested.
Federal and State lead regulations do not cover any pipes, pipe fittings, plumbing fittings, or fixtures, that are used exclusively for nonpotable services like manufacturing, industrial processing, irrigation, outdoor watering (hoses), or other uses where the water is not anticipated to be used for human consumption. This includes toilets, bidets, urinals, fill valves, flushometer valves, tub fillers, shower valves, service saddles, or water distribution main gate valves that are two inches in diameter or larger.
Be sure that only valves and filters intended for drinking water supply are used in any home plumbing project.
Service line material data is based on historical permit records, water main tap records, meter records, and/or maintenance, repair and replacement work. If Concord does not have records of the service line material, a CPW crew member may come out to your property to look were your water service comes through the foundation and meets your meter. In a select number of cases where CPW does not have records and the waterline is inaccessible we may have to excavate a small 12x12 hole above the service line outside your home.
Federal and State lead regulations do not cover hose bibs, bathtub fixtures, shower heads, and industrial faucets.
Yes, just give us a call at 978-318-3250. If you are leaving a message please make sure to leave your name, number and the location of interest so we can respond (and log the inquiry) accordingly.
Yes, just give us a call at 978-318-3250 and we will walk you through all the details on sample collection, trusted labs and available programs.
The Division has coordinated sampling and testing activities with local laboratories to secure discounted rates for participating residents but if you choose you can use any Massachusetts Certified Drinking Water Laboratory http://www.mass.gov/eea/agencies/massdep/water/drinking/certified-laboratories.html
We suggest using a certified lab that takes water samples from both private (homeowners/commercial) and municipal customers as we have found some that take only private customers provide misleading information and upsell testing.
For treated drinking water, the U.S. Public Health Service and the U.S. Centers for Disease Control and Prevention (CDC) recommend between 0.7 and 1.2 parts fluoride per million parts of water. Concord water strives to achieve and maintain a fluoride concentration of 1.0 parts per million (ppm) in its municipal drinking water supply. For more information on the content of Concord water, please
A number of factors impact which sources are being run at any given time, such as time of year, system demand, pump station maintenance/upgrades, and source quality. Water from each individual source is treated to the same overall standards, so regardless of which well(s) may be running at any given time, the water is clean and safe for consumption. View a map on the
During this time, we ask all customers to be mindful of their outdoor water use needs and activities by adopting best management practices. These efforts, if successful, will help preserve our natural water resources and will extend the period of time before more serious restrictions may need to be imposed. Concord’s Advisory level corresponds generally to ‘Normal’ or ‘Advisory’ levels as defined within the Massachusetts Drought Management Plan.
New lawns and plantings which require watering beyond what is allowed under the current State of Water Conservation require a Water Use Restriction Variance. Water Use Restriction Variances are issued at the discretion of the Concord Public Works Director and can be obtained online at www.concordma.gov/watervariance . Water Use Restriction Variances will not be issued during a Lawn Watering Ban in order to encourage residents to plant new lawns in the spring when water is more plentiful. Water Smart Landscape Templates
Please record the address and street that the violation has occurred at as well as the time and type of violation for staff to follow up. email: firstname.lastname@example.org
For an example, check out our article on Page 4 of the 2017 Annual Water Quality Report which details the 2016 Demand Management & Drought Response. Annual Water Quality Report